Frequently asked question

You can shop as a guest, but creating an account allows you to save your details and track orders easily.

You will receive a notification and tracking details as soon as your order has been dispatched.

You can return eligible items in their original packaging by contacting our support team within the specified timeframe.

Yes, but you must contact our customer support team immediately before the order is processed for shipment.

We accept all widely used local payment methods in Lebanon for your convenience.

Delivery timelines depend on your location within Lebanon but are processed as quickly as possible.

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